Alternate facilitators monthly to spread skills and prevent bottlenecks in the improvement process itself. Define clear roles for data preparation, note taking, and follow-up. This rotation builds resilience, reduces dependency on champions, and turns the cadence into an institutional capability rather than a personality-driven initiative that fades.
Provide a two-page primer: purpose, agenda, metrics, and sample experiments. Pair newcomers with a buddy for their first session. Encourage them to bring one small pain point and one observation. Quick onboarding preserves momentum, protects norms, and welcomes fresh perspectives that often reveal blind spots long-time participants can overlook.
Publish a monthly roundup highlighting cycle-time reductions, smoother handoffs, and happier customers. Add quotes from contributors, screenshots of simplified forms, and links to playbooks. This visibility fuels pride, attracts volunteers, and makes it easier to secure time for future sessions because stakeholders can see tangible, compounding benefits.
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